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apple shop best buy

apple shop best buy
Generally speaking, when it comes to computers, I prefer to stick to manufacturer's warranties. It just kind of depends on who is offering the store warranty. Best Buy probably isn't going to screw around too much, but a lot of times it can vary store by store what kind of service you're going to get. I work for a place similar to Best Buy's Geek Squad, and let's just say some of the stores you just know are going to be trouble. Just recently, I was going back and forth with some service manager for about a month. They kept insisting that a drive on a customer laptop needed to be replaced because it wouldn't read discs that they burned with it. After going back and forth 2-3 times, with a 3-4 day transit time each way, I finally proved to them that it was the el cheapo discs they were using as tests discs. I've had to embarrass a couple of other people. One person diagnosed a bad HDD, another a bad logic board, and I fixed it by reinstalling the OS. So, not all service techs are created equal, and even at Apple you'll take your chances. I've gone into some local Apple stores and gotten nothing but blank looks when I ask even a fairly simple technical question.
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